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Thread: Configuration File License Mismatched with Hardware

  1. #1

    Default Configuration File License Mismatched with Hardware

    I'm getting the following error when I try to upload a run from the SD card:



    What this says to me is that the configuration file I loaded is looking for DataLogger 1263 while the DDF file came from a DataLogger numbered 1500.

    But the Data Logger has 1263 etched on the side.



    What am I doing wrong? ops:

    Thanks for your help.

  2. #2
    Join Date
    Sep 2007
    Location
    Rancho Santa Margarita, California
    Posts
    267

    Default Re: Configuration File License Mismatched with Hardware

    Hi Paul,

    It appears that logger #1263 still has the generic serial #1500 programmed to the unit. If you can email me the config file, I can change the file security, or depending on your schedule, I can have you send the unit back and I'll reset the serial number and ship it back to you at Racepak's expense. Sorry for the inconvenience. Let me know how you wish to proceed.

    Sincerely,
    Todd Paton
    todd@racepak.com
    949-709-5555 ext. 1652

  3. #3

    Default Re: Configuration File License Mismatched with Hardware

    Quote Originally Posted by todd@racepak
    If you can email me the config file, I can change the file security.
    Let me know how you wish to proceed.
    Emailed config file to you with copy to Scott Anderson.

    Let me know if there is anything else you need.

    Thanks for support.

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