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Thread: V300SD

  1. #1

    Default V300SD

    I was helping a friend with his new laptop last night. The new machine has Windows 7. We installed Datalink 3.7 from the CD. After reading the license info, the program seemed to be working fine. However, I couldn't read the car config. It couldn't find Racepak hardware on any COM port. I checked the COM port setting in Preferences. I let it search for hardware on all available COM ports. Nothing worked. I plugged in with a different laptop, and read the config with no trouble.

    I know there can be issues with serial-USB converters, but the one I am using appears to be installed correctly.

    Are there any known issues with using Datalink 3.7 with Windows 7?

  2. #2

    Default Re: V300SD


    The units should work fine on a windows 7 computer with the newest version of software. Sounds like there could be a USB adaptor issue. Some adaptors even though read in ok still have a windows 7 issue. Try a new USB adaptor that is windows 7 compatible. That should do the trick. Double check your settings and preferences again and make sure under data download method is set on USB not data file.

  3. #3

    Default Re: V300SD

    I've seen some of the chipsets in the USB-DB9 connectors not be easily compatible with certain laptops, operating system dependant. Just something to keep in mind.

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