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Thread: MSD should think about making good on bad parts

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  1. #1
    DougM Guest

    Default MSD should think about making good on bad parts

    Hello,

    I am an avid fan and user of MSD products. I havenever had an issue with anything MSD (Until Now)

    I had 2 pro billet 8381 Optispark distributors fail on me.

    1 was years ago and if failed after 2 months (no cause found, but swapped it out and it ran fine) maybe bad electroc pick up?

    Then this month I installed the same unit after my last becaise oil fouled. I fixed the oil leak and installed it and it lasted 2 weeks (80 miles) 1 time back and forth to work and around town) nothing over 3,000 RPM.

    Now I just installed it's replacement and it is running well (day 1)

    My thought is seeing as though these jobs are so labor intensive and cause the cars to be down a good amount of time (waiting to return the bad and get the new can be 2 weeks) MSD should offer a gift certificate program or something. I know I would use it for MSD products in the future.

    Just a thought, MSD supplied bad parts, caused me a huge headache and labor (if a dealer was doing it I was quoted $1,200 to do it) and I had to do it twice! Also from looking through the threads I am not the only one that has had a problem.

    I think a world class leader like MSD would be happy to make good to thier customers because i will continue using MSD even though this happened.

    Thanks

    Doug

  2. #2
    msdtech1955 Guest

    Default

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  3. #3
    sc2dave Guest

    Default

    Quote Originally Posted by msdtech1955 View Post
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    So no then?

  4. #4
    Join Date
    Jan 2010
    Location
    Brisbane, Australia
    Posts
    1,589

    Default

    I wouldn't call pulling a distributor "labor intensive".

    You've had two distributors fail over a short period, does that say that something else is causing them to fail?

    Bad grounds, spikes from the charging system or fans etc?

  5. #5
    Cornbread287 Guest

    Default

    Quote Originally Posted by Gaz64 View Post
    I wouldn't call pulling a distributor "labor intensive".

    You've had two distributors fail over a short period, does that say that something else is causing them to fail?

    Bad grounds, spikes from the charging system or fans etc?
    An optispark distributor is no quick fix

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